Field Force Management

Challenge

More and more companies are employing mobile and remote workforces. Keeping up with, and managing the daily activities of these types of employees can be very difficult and time consuming.

Solution

2sms provides a large selection of tools to make communication fast and effective. SMS messaging is able to reach virtually any phone anywhere in the world. Its faster than email, and can improve ROI for companies with a mobile workforce.

2sms Brings to Market Reliable SMS Solutions that Deliver

2-way Messaging

Workflow management
Triggered alerts and notifications
Emergency planning and communication
Check in and check out

Team Data

2sms provides a suite of sms-enabled, mobile internet based data services, branded as Team Data, which can help to improve the speed, efficiency and therefore profitability of communications in your business. You can send information requests, or short surveys to customers, staff or suppliers, track and collate responses and issue reminders to respondents who have not submitted the required information. Respondents can complete the information quickly using the browser functionality of their mobile handset, or by accessing the internet from any PC.

2sms Info - makes company news, news feeds available to mobile and remote workers
2sms Collect - allows the collection of data sent via text message
2sms Publish - publish management reports or collated responses from Collect

GuardSMS

GuardSMS allows text messages of up to 3,500 characters to be sent to webenabled mobile phones with enhanced security features such as:

Messages sent are encrypted.
Messages are not stored on the mobile phone.
Messages can require a password to be read.
Messages can be set to be read once only, and then 'dissolve'.
Messages cannot be forwarded to another phone.
You can tell if and when the message was delivered, and when it was read.

Group Messaging

Enables computer to mobile phone messaging delivered quickly and accurately. A company can alert a single user or many users to critical information without the constraint of having to access email or a computer. One Notification can be communicated over a large number of people.