IT Operations
In IT, when things go wrong they need to be addressed as soon as possible. When a system goes
down, or if equipment fails it is imperative that the right people are notified in a timely
manner to get things back on track as quickly as possible.
SMS messaging requires less bandwidth than a voice call, so it is more likely that a text
message will succeed when a phone call will fail. If your BES or BIS or exchange server
is not working, Blackberrys or Exchange synchronized devices will not be able to receive
mission critical information. SMS messages will get through as long as the device can get a signal.
Enables computer to mobile phone messaging delivered quickly and accurately. A company can
alert a single user or many users to critical information without the constraint of having
to access email or a computer. One Notification can be communicated to a large number of
people without interference from other environmental factors such as noise and without the
restrictions of having an email delivery system.
2sms provides a suite of sms-enabled, mobile internet based data services, branded as Team
Data, which can help to improve the speed, efficiency and therefore profitability of
communications in your business. You can send information requests, or short surveys to
customers, staff or suppliers, track and collate responses and issue reminders to respondents
who have not submitted the required information. Respondents can complete the information
quickly using the browser functionality of their mobile handset, or by accessing the
internet from any PC.
- 2sms Info - makes company news, news feeds available to mobile and remote workers
- 2sms Collect - allows the collection of data sent via text message
- 2sms Publish - publish management reports or collated responses from Collect